Responsible gambling

Responsible Gaming at 24Play Casino

At 24Play Casino, we are committed to providing our players with a safe and enjoyable gaming experience. We understand that problem gambling can affect anyone, regardless of their background or circumstances.

Our aim is to raise awareness about the risks associated with problem gambling and provide tools and resources to help you maintain control over your betting habits.

Understanding Problem Gambling

Problem gambling, also known as compulsive gambling or pathological gambling, is a mental health disorder characterized by an uncontrollable urge to gamble. It can lead to financial, emotional, social, and relationship problems.

Warning signs of problem gambling include:

• Spending more money than intended on gaming
• Feeling anxious or irritable when unable to gamble
• Using credit cards or loans to fund your betting habits
• Hiding the extent of your spending from loved ones

Our Commitment to Responsible Gaming

We take responsible gaming seriously and are committed to providing a safe and secure environment for our players. Our commitment includes:

• Self-Exclusion: We offer self-exclusion options that allow you to block access to your account for 6 months, 1 year or permanently.
• Deposit Limits: You can set daily, weekly or monthly deposit limits to control how much money is spent on gaming.
• Session Time Reminders: We send session time reminders every hour, which helps you keep track of the time spent playing and prevents excessive betting sessions.
• Reality Checks: Reality checks allow you to monitor your losses incurred while gambling.

How You Can Maintain Control

To help prevent problem gambling:

1. Set realistic limits on the amount you are willing to spend and stick to them.
2. Avoid chasing losses or continuing to play in an attempt to recoup lost funds.
3. Take regular breaks from gaming.
4. Seek advice from a support group, such as GamCare or Gambling Therapy.

Resources for Help

If you feel that your betting habits are becoming problematic:

1. Contact our customer service team who can help guide you through the self-exclusion process and provide information about responsible gambling resources.
2. Reach out to organizations like GambleAware (www.begambleaware.org) or National Gambling Helpline UK (0808 8020 133), available 24/7 for support.

Innovative Responsible Gaming Tools

Our innovative platform features:

1. Real Time Loss Reminders: Receive notifications about your losses incurred, helping you to monitor your spending.
2. Time Out Options: Choose temporary time-out from gaming, which gives you a break and helps prevent impulsive behavior.

At 24Play Casino, we strive to provide the safest possible environment for our players while promoting responsible gambling practices.

If you or someone else is concerned about problem betting habits, please reach out for help.